A Critical Review on Perception & Benefits Of Customer Relationship Management System In Indian Private Hospitals

 In Management-Research

Kumar Surendra & Srivastava Meenakshi (2011). “A Critical Review on Perception & Benefits Of Customer Relationship Management System In Indian Private Hospitals”, published in Abhyayan: A Journal of Management Sciences (ISSN 2249- 1066). December 2011, 1 (2): pp 21-25.